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Rebates


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Energy Efficiency Rebate Program

Citizens Westfield provides a credit to your gas account with the purchase of high efficiency natural gas appliances. To be eligible for rebates you must be a Citizens customer with natural gas service and provide proof that eligible products have been installed. 

The following rebates are available for Citizens Westfield natural gas customers. Please Note: these rebates are not available to customers in Marion County.

Product Residential Business
Smart Thermostat
  • Must be WiFi capable and connected to the home. Must have three of the following features: Occupancy sensors, Proximity sensing, Algorithms that learn occupant behavior, Basic demand response capability
  • Limit of two Smart thermostats per account
  • Rebate for existing homes only
$75 n/a

WiFi Thermostat

  • Must be WiFi capable and connected to the internet for programming and adjusting remotely
  • Limit of two WiFi thermostats per account
  • Rebate for existing homes only
$50 $100

Programmable Thermostat

  • Must include the following: wake, day, evening and sleep daily settings. Weekday vs. weekend setting (5-2, 5-1-1). Override or hold setting.
  • Limit of two programmable thermostats per account
  • Rebate for existing businesses only
n/a $50
Natural Gas Furnace 
  • ≥95% AFUE Residential or ≥92% AFUE Business 
  • Furnace must be primary heating source
  • Dual-fuel systems not eligible
$250 $250
Furnace Tune-Up 
  • Customer must not have an existing Preventative Maintenance Contract or Agreement
  • Homes must have Citizens Westfield natural gas as the primary heat source to be eligible for this rebate
  • Gas furnace must be primary heat source
  • Systems supplementing gas space heating with an air source, dual-fuel or geothermal heat pump are not eligible
  • Furnace Tune-Up rebate available once every 24 months per furnace
  • Tune-Up must include the following:
    • Ensure Thermostat working properly (Pre & Post)
    • Clean safety controls (adjust as needed)
    • Clean burners and controls
    • Clean pilot assembly and ensure proper function
    • Adjust burner for efficiency
    • Ensure belts, filter and flue are clean/intact with no blockages
    • Lubricate any moving parts
    • Verify no gas leaks present
    • Ensure dampers are on heating position
    • Check overall performance and efficiency of system
$25 n/a
Natural Gas Boiler 
  • ≥90% AFUE
  • Invoice must show boiler cost separate from labor cost
  • Must submit manufacture cut sheets, including combustion efficiency or AFUE rating
$300 $500
Natural Gas Boiler Tune-Up
  • Invoice must show boiler cost separate from labor cost
  • Rebate not to exceed tune-up cost
  • Rebate is available once per 24-month period for each boiler
  • Applicant must submit Boiler Tune-Up Log Sheet with application
  • Boiler must be installed for at least 1 year to be eligible
n/a $200
Tankless Water Heater
  • Energy Factor ≥0.82
  • Dual-fuel systems not eligible
n/a $500
Water Heater
  • 88% Thermal Efficiency
  • ≥75,000 BTUh
  • minimum 75 gallon tank
n/a $500
 

 

Conversion Rebate Program

Existing Citizens Westfield gas customers who use electricity, oil or propane could be paying a premium compared to natural gas. We want to help you save on your energy costs with a credit to your gas account when you switch your current appliance to a new natural gas appliance.

The following rebates are available for Citizens Westfield natural gas customers:

Product Residential Business
Natural Gas Water Heater
  • Replace your current electric, oil or propane water heater with a natural gas water heater
$150 n/a

Natural Gas Furnace

  • Replace your current electric, oil or propane heating system with a natural gas heating system
$400 n/a

What you will need to apply:

  1. Your Citizens Westfield gas service account number found at the top of your bill.
  2. Installing contractor information (if applicable).
  3. A copy of your itemized invoice that contains all equipment and installation information. If self-installing, include a copy of the receipt (a home inspection may be required).