Attention Applicants: As of January 21, 2022, we are no longer entering permit information into the City of Indianapolis Accela Database. We have updated our application and bonding requirements, impacting all contractors involved in the installation of sanitary laterals and water services. All contractors must become a Citizens Energy Group Bonded Contractor by submitting their completed application and securing the bond through their insurance carrier by January 1, 2026. Failure to comply with these requirements will lead to the forfeiture of current permits and render the applicant ineligible for future permits.
If requested, please provide the City with a copy of your Sanitary Lateral Permit. Additionally, we now have an Application Status Lookup tool available to provide information on where your application is in the permitting process.
A licensed Plumbing Contractor bonded with Citizens, a civil contractor, or a licensed PE from an engineering firm must complete the application.
If you need assistance with this application, please call the New Service Contact Center at (317) 927-4444.
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By clicking below, the applicant agrees to comply at all times with Terms and Conditions for Sewage Disposal Service, Sanitary Standards, and all other applicable rules, regulations, and standards (Local, City, State and Federal).