Citizens Energy Group

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Our hours have not changed: Monday through Friday, 7 a.m. to 7 p.m. and Saturday, 9 a.m.to 1 p.m.

Learn more about our response to COVID-19:

Billing & Payment24-hour access to view and pay your current bills online

Start or Stop ServiceStart, stop or transfer service online

Conserve & SaveTips to help you save on energy and water at your home

Outage MapService outages for water, natural gas, steam and chilled water

Payment LocationsIf you prefer to pay your bill in person, Citizens offers several convenient options

Questions about Water Quality?Our Water Wizard will provide answers

Rates & Regulatory NoticesCheck out our rates and regulatory notices

Our ProjectsDetails on current Citizens projects

News


05/06	Lane Restrictions on Delaware and North Streets for Water Line Project

04/16	Sewer Rehabilitation Projects to Impact Lanes Downtown and on North Side

04/01	April is National Safe Digging Month

Upcoming Board Meetings