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Our hours have not changed: Monday through Friday, 7 a.m. to 7 p.m. and Saturday, 9 a.m.to 1 p.m.
Learn more about our response to COVID-19:
Billing & Payment
24-hour access to view and pay your current bills online
Start or Stop Service
Start, stop or transfer service online
Conserve & Save
Tips to help you save on energy and water at your home
Outage Map
Service outages for water, natural gas, steam and chilled water
Payment Locations
If you prefer to pay your bill in person, Citizens offers several convenient options
Questions about Water Quality?
Our Water Wizard will provide answers
Rates & Regulatory Notices
Check out our rates and regulatory notices
Our Projects
Details on current Citizens projects
News
06/17
Upcoming Water and Sewer Projects to Result in Road Closures
05/24
Update: Vermont Street Closure Extended
05/23
Vermont Street Closed Between Capitol and Illinois Streets Due to Water Main Break
Upcoming Board Meetings