January 30, 2014
Citizens Water Temporarily Changing Disinfectant
Few Customers Will Notice Slight Change in Taste and Odor of Water
INDIANAPOLIS -- Starting Friday, January 31, some Citizens Water customers may notice a slight change to the taste or smell of their tap water due to a change in disinfectant from chloramine to free chlorine. The change is conducted annually as preventative maintenance to assure the quality of our drinking water. This process has been practiced for 20 years and is commonly used throughout the drinking water industry. This year’s maintenance work will conclude in early March.
While the work is ongoing, some customers may notice a temporary chlorine or “swimming pool” smell in their water. During this time, tap water is still safe to drink and meets all regulatory standards. As at all times, customers conducting dialysis treatment or other customers using reverse osmosis systems should verify their filters are working appropriately for the type of disinfectant used. In addition, customers with aquariums or sensitive plant species may need to take steps to remove the disinfectant prior to use.
Most customers will not need to take any precautions as the water remains safe to drink and is treated according to both state and federal standards. For more information, contact Citizens Water at 924-3311.
Additional information is available online at www.CitizensEnergyGroup.com - Facebook - Twitter - YouTube
About Citizens Energy Group
Citizens Energy Group is a Public Charitable Trust providing safe and reliable energy services to more than 266,000 customers in and around Marion County. The Public Charitable Trust means the utility is managed only for the benefit of customers and the community.
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