Once an area/neighborhood has been selected for a STEP project and design is underway, two public meetings are held to provide information to residents impacted by the project.
The first, a kickoff meeting, is held during the design phase to explain the overall project. This allows Citizens to present program information, and for property owners/residents to better understand their responsibilities.
If there are any questions or changes during the design phase, property owners/residents will receive coorespondence from Citizens. In addition, during the first meeting, the project manager's contact information is provided for your convenience.
The second meeting is an open house format, and typically held a few weeks prior to construction. The goal is to provide property owners/residents an opportunity to meet the contractor and the inspector for the project. These individuals will be key throughout the construction phase, as they are likely the first point of contact.
If you have any questions regarding your specific project area, please visit the contact form located on your project's page, or contact your project manager using the information contained on the project fact sheet.
Learn more about the Septic Tank Elimination Program.