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Citizens Partners With Department of Public Safety for Leadership Training

5/1/2014
 

INDIANAPOLIS- Citizens Energy Group announced a partnership with the Department of Public Safety (DPS) today designed to train and empower emerging leaders who have been identified in the department. The five-month training series known as Frontline Leadership Skills Training will be facilitated by Citizens’ Human Resources Training Department and hosted at Citizens’ corporate office on Meridian Street.

“Citizens employees have been participating in Frontline Leadership Skills Training since 2012,”said Jodi Whitney, Vice President, Citizens Human Resources. “We are now excited about the opportunity to offer this unique training series to our public safety leaders.”

During the series, participants will take part in critical skills training courses focusing on topics such as listening, problem solving, decision making and building trust. The topics were selected by DPS as top priorities for needed skill enhancement. Those participating in the training work in various divisions of the Department of Public Safety.

“When I arrived in my position in October 2012, our employees expressed a great desire to be better trained and better equipped to serve the citizens of Indianapolis,” said Public Safety Director Troy Riggs. “We have identified an initial group of leaders within DPS that we believe can make a great impact on our workforce, ultimately for the benefit of protecting our community.”

A new module will be delivered twice a month, one day a week. Before the training begins, participants’ knowledge on these various skills will be assessed. Once the training is complete, the skills will be reassessed in order to evaluate learning success. At the end of September, the training participants will receive a certificate of participation.  

“At Citizens, we take great pride in advancing and developing our employees,” said Whitney. “By having the opportunity to focus a leadership training program on employees who serve our great city furthers our mission to be a good community partner.”


About Citizens Energy Group

Citizens Energy Group provides safe and reliable utility services to about 800,000 people in the Indianapolis area. Citizens operates its utilities only for the benefit of customers and the community. Additional information is available online at Facebook - Twitter - LinkedIn - YouTube

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