Our Company > Investing In Our Community

Investing In Our Community

Since acquiring the water and wastewater systems in 2011 we have made great progress upgrading both systems. Citizens has invested about $230 million in the water system and about $775 million in the wastewater system.  But we have only just begun. These investments and solutions will take years to be completed. Wastewaster project timeline 

The benefits of our system investments to quality of life in Central Indiana are immeasurable. Benefits that will be delivered over the next decade include:

Cleaner rivers and streams

We will transform water quality in the White River, Fall Creek and other area streams to levels not seen in more than 100 years. This transformation will enhance recreational opportunities such as fishing and canoeing on our revitalized waterways.

Neighborhood revitalization

Our investments will help revitalize neighborhoods across the city, especially those bordering our cleaner rivers and streams.

Reduced water loss

Fewer water main breaks will mean less waste of drinking water, fewer service interruptions and less damage to streets.

Water supply for the future

Our investments will ensure vital water supplies necessary for population growth and economic development.

Economic development

Our investments will create or support about 58,000 good-paying jobs in Indiana over the next decade, including about 13,000 jobs from our capital investments over the next two years.

Supplier diversity

As we make system investments, we are meeting supplier diversity goals set back in 2011. In 2015, Citizens spent about $100 million with minority, women and veteran owned businesses. Learn more

About Citizens

Utilities Held in a Trust - Citizens Energy Group is a Public Charitable Trust, meaning utility assets are held in a Trust and operated only for the benefit of customers and the community. The Trust status means we operate our utilities without a profit and without shareholders. 

Water & Wastewater Acquisition - Citizens acquired the community’s water and wastewater utilities in 2011 from the City of Indianapolis. Much of the systems are more than 100 years old and are badly in need of repair.

No Tax Dollars - Citizens does not use tax dollars to operate or maintain any of its utilities. Federal grants are also not available for system improvements.