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Payment Options

Citizens Energy Group offers several payment options, including online payments, to meet customer needs and help take the hassle out of paying bills.

Budget Billing

When you join Budget Billing, you can pay the same amount each month to help spread out the cost of winter heating. Click here to learn more.

Auto Pay

Through automatic bank deductions (ABD), your total monthly bill or Budget Billing payment is deducted automatically from your checking or savings account on the due date of your bill. Click here to learn more.


You can make a one-time payment from your checking or savings account using EasyPay. Pay online or by calling (317) 924-3311 and following the automated instructions. This service is free to use.

Credit Card Payment

You can pay your bill using Visa, MasterCard, Discover or American Express credit cards or debit/ATM cards. Pay online or by calling (317) 924-3311 and following the automated instructions. There is no fee for this service.

If you prefer to pay your bill in person, you can pay your Citizens gas, water and wastewater (sewer) bill at the Citizens Customer Service Lobby or by using the 24-hour depository located at 21st and Meridian Street.

Prefer to mail your bill? You can write one check for all your Citizens services.

Bill Payment Address

Citizens Energy Group
P.O. Box 7056
Indianapolis, IN 46207-7056

Corporate Office

Citizens Energy Group
2020 North Meridian St.
Indianapolis, IN 46202

For your convenience, we will also accept your Indianapolis Power & Light payments (Customer Service Lobby only).