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How to Register

New Customers

Citizens Energy Group is a combined utility offering natural gas, water and wastewater services to residential and commercial customers in central Indiana.

New customers who are looking to initiate residential or commercial natural gas, water or wastewater services may call us at (317) 924-3311 or establish service online. Business customers should contact the Business Call Center at (317) 927-4328 to establish service.

My Account offers greater flexibility and control. You get secure, convenient online access to your account information 24/7. View and pay your bill online, setup Automatic Bank Deduction and see your usage history.

Benefits include:

  • Manage your bills and payments
  • Paperless Billing to reduce paper & time
  • Budget Billing
  • Get instant access to your account information


Adobe PDF Customer Rights and Responsibilities


Existing Customers

All existing Citizens Energy Group customers may register for access to the account features of this website. You must have your account number available for verification purposes.