Citizens Water considers the safety of its customers and employees a top priority. If you have any safety-related questions, please call us at (317) 924-3311.
Reporting Water Leaks and Water Emergencies
If you need to report a water leak or other water emergency, please call (317) 924-3311 immediately.
Water emergencies include, but are not limited to:
- Water main breaks/leaks/damages
- Hydrant damages
- Water theft
- Emergency service disconnection/turn off
Call Before You Dig (811)
If you're planning to dig a hole, tear down a building or engage in any other earth moving activity, please call 811, at least two full days before you dig. Cutting a buried utility line can be dangerous, costly, and inconvenient. So, don't dig blind, give us a call. For more information visit the Indiana Underground Plant Protection Service Website.