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Citizens Water considers the safety of its customers and employees a top priority. If you have any safety-related questions, please call us at (317) 924-3311.

Reporting Water Leaks and Water Emergencies

If you need to report a water leak or other water emergency, please call (317) 924-3311 immediately.

Water emergencies include, but are not limited to:

  • Water main breaks/leaks/damages
  • Hydrant damages
  • Water theft
  • Emergency service disconnection/turn off

Call Before You Dig (811)

If you're planning to dig a hole, tear down a building or engage in any other earth moving activity, please call 811, at least two full days before you dig. Cutting a buried utility line can be dangerous, costly, and inconvenient. So, don't dig blind, give us a call. For more information visit the Indiana Underground Plant Protection Service Website.