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Email Citizens Energy Group

Please do not email gas leaks or emergencies. Call 924-3311.

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Phone Numbers

Gas or Water Leak/Emergency     (317) 924-3311
Residential Call Center Monday - Friday 7:00 a.m. - 7:00 p.m. (317) 924-3311
  Saturday 9:00 a.m. - 1:00 p.m.  

Business Call Center

Monday - Friday 7:30 a.m. - 5:00 p.m. (317) 927-4328
Crisis Hotline     (317) 927-4798
Toll Free Customer Service     (800) 427-4217
TDD (hearing/speech impaired)     711
Call Before You Dig (2 Days ahead)     811

 

Mailing Addresses

Customer Service Lobby Hours

Bill Payment Address:
Citizens Energy Group
P.O. Box 7056
Indianapolis, IN 46207-7056
Corporate Office:
Citizens Energy Group
2020 North Meridian St.
Indianapolis, IN 46202
Monday - Friday
Saturday
8:00 a.m. - 6:00 p.m.
9:00 a.m. - 12:00 p.m.